BARCLAYS HAMPDEN APP

Match tickets to matches at BARCLAYS Hampden ARE digital-only and available in the BARCLAYS Hampden APP.

Important Update: There has been a recent update on the Barclays Hampden App therefore, each supporter will be required to update their app if not already done so, to receive future tickets. Please note, no previous history will be available once the app is updated.

Tickets at Barclays Hampden will be digital tickets and only available on the Barclays Hampden App. You can download the mobile app from the links below:

• Apple App Store

• Google Play Store

This is only a ticket app which will be used to manage your purchased tickets. You will be able to assign and forward tickets within the app. The ticket purchase takes place on the online ticket website hosted on the Scottish FA website.

The Barclays Hampden App is not compatible with a Windows Smartphone.

You can buy tickets here

App Information

After purchasing your tickets for the match(es), the tickets will only be visible in the Barclays Hampden App. Tickets purchased will be visible in the app, but the QR code will not be active until the morning of the match.

Please ensure that the Barclays Hampden App is up to date. Versions of the app that are not updated may have limited functionality.

Update your app by holding down the Barclays Hampden App and selecting update app.

Ticket Transfers

Tickets bought on public sale can be transferred using the Transfer button on the Barclays Hampden App. Select the Ticket(s) you want to transfer and then enter in the email address.

We have listened to supporter feedback and now SSC Member tickets are limited to 1 transfer. This means that those without a smartphone can have their tickets transferred to a member who does have one.

Each ticket will go to the individual rather than the lead booker if the ticket has been assigned to a member during the purchase process. This will also be the case for any ticket assigned to a supporter during the purchase process.

Please note if you transfer tickets you have 24 hours to accept, otherwise the ticket will go back to the original owner.

QR Codes & Scanning

All tickets will be issued digitally and only on the Barclays Hampden App. The QR code of the respective ticket will be activated on the app the morning prior to kick-off.

Please load your ticket at home on match day prior to leaving for the stadium. This will avoid delays at the turnstiles when opening the app.

USING THE APP

Step 1: Download the App

You can find the Barclays Hampden App on the mobile store. Please download the app on your mobile phone, tablets are not recommended as they will not fit in the scanners.

Step 2: Register for the App

You will need to register for the app using the same email that you use for your Ticketing Account.

You will need to accept the terms and conditions of the tickets as well as the data protection statement to use the app.

It is preferable if you allow the app to use your contacts to be able to forward tickets quickly. You can change the app’s permissions at any time.

Step 3: Account Verification

After registering in the app, the email account your registered with will be sent a 6-digit verification code. Enter the code to verify the account. This process should be followed each time you login to the app. If you're logging in for the first time, you'll need to complete your account after verification. If you've previously logged in, you'll go straight into the app where you can find your tickets.

Each time you log into the app you will have to go through the account verification process. If you do not log out of the app, your phone will remember your details.

If you don’t receive your pin code straight away, please check your junk/spam folder for the email and also whitelist [email protected] email address.

Step 4: Complete Profile Set-Up

Enter your name, DOB, Address & Phone number to complete your profile. Any fields marked with an asterisk are mandatory.

Step 5: My Tickets

You must purchase tickets via our online ticketing website- the app only serves the purpose of storing the tickets digitally.

If you have not purchased tickets via the website, you will be shown the following message:

Do not worry if you have purchased a match that is later in the year, they will show closer to the time of the match.

The ticket will only appear automatically if you have registered using the same details as the ticket website.

Step 6: Manage your Tickets

You can view all your purchased tickets via ‘My Tickets’. If you have bought several tickets for a single match, they will be displayed like below:

Step 7: Transfer Tickets

SSC Member Tickets can only be transferred once via the Barclays Hampden App.

Public Sale tickets can also be transferred.

To transfer tickets, click the Transfer button and choose the email address you want to send the tickets to. You can then send the ticket you want to transfer.

The ticket recipient will receive an email and will need to download and register for the Barclays Hampden App, if they haven’t already.