Scotland Supporters Club FAQs

Read on to find answers to frequently asked questions on the Scotland Supporters Club, the Scotland season ticket and general ticketing.

1. Scotland Supporters Club

Why should I become a Scotland Supporters Club member?

SSC members can take advantage of exclusive discounts on home match tickets. All members will receive £5 off the price of individual match tickets (provided that tickets are purchased during the SSC member sale period). Benefits include:

• Priority access to home match tickets, as well as exclusive access to away match tickets
• Exclusive access to UEFA Nations League season tickets
• Exclusive access to UEFA Euro 2020 qualifying season tickets
• Invitation to exclusive Scotland events such as pre match parties and open training sessions
• Free ticket offers for Women’s A, Under-21 and Youth Matches
• 15% off Adidas Scotland kit at JD Sports and further partner discounts
• Junior member mascot places
• Loyalty points awarded to members throughout the campaign

How much does it cost to join the Scotland Supporters Club?

Renewing members

• Adults - £40
• Juniors (under 16) - £5
• Seniors (65 and over) - £20

New members

• Adults - £50
• Juniors (under 16) - £10
• Seniors (65 and over) - £25

How long does my membership last?

• All memberships expire 31 December 2019

How do I become a Scotland Supporters Club member? 

If you have purchased from us before:

• Simply log onto your account at tickets.scottishfa.co.uk
• Upload a profile photo
• Add the membership to your shopping cart, then simply pay using a credit/debit card

If you have not previously purchased from us:

• Simply register your details at tickets.scottishfa.co.uk
• Upload a profile photo
• Add the membership to your shopping cart, then simply pay using a credit/debit card

Why do I need to upload a profile photo?

• Your membership card will display your profile picture.
• This card will be used for security and ID purposes from time to time.

How do I renew my Scotland Supporters Club membership?

Log in to your account to purchase your 2018-19 membership. 

What are the main changes to the Scotland Supporters Club?

Below is a list of the main changes to the Scotland Supporters Club. All changes were made as a result of extensive fan feedback which aimed to give supporters more of a say in how the Scotland Supporters Club works.

Membership price

• Renewing adult membership £40 (£10 saving on 2016-17)
• New adult membership £50 (£5 saving on 2016-17)
• Renewing junior membership £5 (£20 saving on 2016-17)
• New junior membership £10 (£15 saving on 2016-17)
• Renewing senior membership £20 (£5 saving on 2016-17)
• New senior membership is still £25

Tickets

• Match tickets for members will be £5 less than public sale prices. Saving an additional £2 per match compared to the last campaign.
• UEFA Nations League season ticket and UEFA Euro 2020 qualifying season ticket will be available to members, where a further saving can be made.

Points

• The away points system has been replaced by a loyalty points system which rewards and recognises supporters for attending home matches, attending away matches, membership renewal and for being a long serving member of the supporters club.

2. Ticketing

Ticket prices

Ticket prices will be set based on opponent. For example, during the 2018 World Cup Qualifying campaign, adult member prices were as follows:

England: £42 - £57

Lithuania/Slovenia/Slovakia: £27 - £37

Malta: £17 - £27 

Junior tickets

Junior tickets will cost from just £5 depending on the match category, and will be available throughout the stadium. This means that families can purchase tickets in all areas of the stadium at a more affordable price.

Junior tickets are available to supporters under the age of 16. 

Accessible tickets

For match tickets and season tickets in accessible areas, please call the Supporters Centre on 0141 616 6000 

Are members still guaranteed a home ticket?

Members still get priority access to home tickets but are no longer absolutely guaranteed a home ticket. The new loyalty points system will be used to prioritise access to tickets, if necessary. However, this will only be used when membership exceeds the working capacity of the stadium in which the match in played. In the case of Hampden, this would be when membership exceeds 35,000. 
 

3. Loyalty points

Why change the points system?

After collecting extensive feedback from members of the supporters club, the away points system has been replaced by a new loyalty points system. This aims to reward and recognise fans who stick with Scotland through thick and thin, home and away. Supporters will now be rewarded for attending home matches and additional points can be gained by renewing your Scotland Supporters Club membership and by being a long serving member. 

What happens to the away points I have built up?

Your away points will be transferred into our new loyalty points system. So if you renew, you will still have the same number of points you had at the end of the last campaign. 

How will the loyalty points system work?

The new loyalty points system will take effect from 2018:

• One point will be awarded for every home match attended
• Two points will be awarded for every away match attended
• One point will be awarded for renewing members, who renew before 31 March
• One point will be awarded for everyone who has been a member for 3 or more campaigns, who renew before 31 March

Points will not be retrospectively added for home matches and points for away matches will not be retrospectively doubled. This means that those who have built up the most away points will still be at the front of the queue when it comes to accessing away matches in 2018 and 2019.

Loyalty points gained through attending home matches will drop off after 10 home matches, in the same way that away points drop off after 10 away matches. 

Home points

• You will receive a point for attending a home match, if your ticket is purchased online or by phone, in advance of the day of the match, as long as you are a member.

How will the new loyalty points system impact access to tickets?

Away matches

The loyalty points system will be used to prioritise who gets access to tickets for away matches. So if there are a limited number of tickets, those with the most loyalty points will receive access first.

Home matches

If needed, the loyalty points system may also be used to prioritise which members get access to home tickets.
 

When will my points be added?

• Points for match attendance are awarded after the match has taken place.
• Points for renewing will be awarded within 24 hours of the membership purchase.
   

4. Junior memberships

What benefits are associated with a Scotland Supporters Club junior membership?

A junior member enjoys all the same benefits as an adult member

Can a junior member attend matches without an adult?

Junior members can’t attend matches alone and must have a corresponding adult member (over 18) also in the club as their guardian. When joining or renewing, the adult agrees to the SSC’s terms and conditions on behalf of the junior member and is responsible for them. The guardianship can be transferred to another current member of the SSC during the membership period. Members under 16 can only buy a ticket along with an adult member of the club, but this does not always have to be their guardian.

Can I still buy a concession ticket when I turn 16?

The concession price no longer applies at the age of 16. 
 

What happens when I turn 16?

If you turn 16 during the membership period you will automatically become an adult member.

5. Disabled Supporters

I have a disability, how do I renew my membership or join the Scotland Supporters Club?

Simply sign in and follow the instructions or call the Supporters Centre on 0141 616 6000 (see point 3.1).

What do you need from me to verify that I require to sit in the accessible area?

We will need one of the following documents to verify your membership status:

• A letter from your doctor (dated within the last three months) which confirms your access requirements for attending football matches or
• a copy of a current DLA Certificate confirming receipt of middle or higher rate Disability Living Allowance (this can be either the mobility or care) or
• a copy of a current PIP certificate

Please note that a blue badge is not suitable for verification purposes 

Why do I need to prove that I need to sit in the accessible area?

There are specific areas set aside within the stadium for our supporters with a disability and space is very limited. Consequently we have to be sure that those accessing these areas are eligible to do so. 

How do I access the accessible areas?

In the William Hill Stand Lower (South Stand), the wheelchair bays and ambulant areas are accessed via the West and East tunnels. Lifts are available if you are seated in the North Stand or East Stand. Our stewards will be happy to assist you with access to your seat. 

Can I use the accessible seating area short term, for example, following surgery?

Generally speaking our members with chronic conditions who have already submitted the above documentation will receive priority for the accessible areas. However should you have the need for special assistance or short term access, please do not hesitate to contact a member of our team and we will do all we can to help. 

How do I buy tickets in the accessible areas?

Do I also get a parking permit?

Parking permits are subject to availability but we’ll do all we can to assist on a match by match basis. There is also a designated drop-off point in the main Hampden car park, accessed via Kinghorn Drive.

6. YOUTH GROUPS

How do I register my Youth Group as a Scotland Supporters Club member?

Subject to availability, you can register your Youth Group for membership by contacting the Supporters Centre team. 

My Youth Group is already a member what benefits will the group receive?

• Access to discounted UEFA Nations League and UEFA Euro 2020 qualifying tickets during the exclusive members’ sale
• Loyalty point for home match attendance

Is there a minimum order for tickets?

Yes, in order to qualify as a Youth Group booking, the minimum number attending the match is 10. 

Will my Youth Group receive a discount?

One complimentary adult ticket will be issued for every 8 junior tickets purchased. 

Can I apply for a coach pass for my Youth Group?

Yes. You can apply for a coach pass for your group which will be issued on a first come, first served basis. However, passes are not guaranteed. 

Will my Youth Group get a point for renewing, as well as being a member for the past three campaigns?

Yes, the loyalty points system for renewal and home points is replicated for youth group members.

How will I receive match information?

Match information will be sent to your registered email address.

7. CONTACT US

• By email – supporters@scottishfa.co.uk
• By phone – 0141 616 6000